Get in touch with us

Our Office

Platinum Pools

300 East Industrial Lane

Wheeling, IL 60090

Phone: 847-537-2525

Fax: 847-537-3857

Business Hours:

April 1-September 30

8:00am to 5:00pm Monday-Friday

October 1-March 31

8:00am to 4:00pm Monday-Friday

We pride ourselves on being available for our clients around the clock. During business hours, we are available via phone, or e-mail. Should you have a non-emergency inquiry after business hours, please feel free to send us an e-mail, and we will respond immediately on the next business day. If you are a current client, and require immediate assistance, please use our 24-hour emergency service line to speak to a live operator. (847) 537-2525. Emergency service calls requiring dispatch of a technician carry an Emergency Service Fee.